ICQ Department, an independent international quality accreditation body.
© Copyright 2017-2026 ICQ/AIA/UNG - All Rights Reserved
1. The ICQ Department is an international private body that sets quality standards in healthcare, education, training, management, and various quality systems.
2. It monitors and controls the implementation of these standards, ensuring continuity, and issues international quality certificates (ISO and ICQ) in compliance with the specifications of the International Organization for Standardization.
3. All titles, procedures, and specifications on this website are subject to change or modification at any time. Furthermore, all membership and service fees are subject to change at any time and are updated at the beginning of each calendar year.
1. Membership and quality certification are open to all institutions across different fields of work.
2. Members must comply with the Institution’s internal regulations and policies.
3. Accredited members are entitled to use the ICQ quality mark under the conditions set by the Institution.
1. The Institution’s official website is the primary and authoritative source of all information regarding services, fees, and procedures.
2. All applications and requests must be submitted using the forms provided on the website.
1. Quality certificates are valid for three (3) years.
2. Beneficiaries must undergo initial evaluation and annual assessments during the validity period.
3. Failure to comply with evaluation requirements may result in suspension or cancellation of the certificate.
1. Membership fees and certificate fees must be paid in full before issuance.
2. Payments must be made according to the details provided on the Institution’s website or as otherwise specified.
3. Beneficiaries are responsible for postal charges for printed documents, which vary depending on the destination country and city.
4. Fees are non-refundable once applications are approved.
5. Prior to approval, fees may be refunded after deducting financial transfer commissions and applicable administrative charges.
1. The ICQ logo may only be used while membership is valid.
2. The logo must be displayed in a small size in one corner of the certificates issued by the member, with dimensions not exceeding 2x2 cm.
3. The logo may be used in the member's printed materials and publications, as well as in their advertisements, in a manner that does not suggest the advertisement is issued by the administration or is a joint effort between the member and the administration.
4. Violation of these terms may result in the immediate termination of membership and all associated privileges.
1. Misuse of the ICQ logo or violation of the Institution’s regulations results in immediate membership cancellation.
2. Providing false or forged documents or failing to comply with quality standards is grounds for termination of membership.
1. Non-compliance with quality standards or failure to undergo annual evaluations leads to certificate cancellation.
2. Unauthorized use of certificates or the ICQ quality mark results in immediate withdrawal of certification.
1. The Institution reserves the right to amend or update these terms and conditions at any time.
2. Updates are effective immediately upon publication on the official website.
3. Any disputes shall be governed by the laws of the country where the Institution is headquartered, unless otherwise specified.
ICQ Department, an independent international quality accreditation body.
© Copyright 2017-2026 ICQ/AIA/UNG - All Rights Reserved